I was originally hired as an entry-level PC technician, but over the course of 16 years, I have been promoted to higher positions, including head technician and even office manager. I have directed & supervised five other employees. I have continually strived to learn about new technologies (hardware, software, development tools, etc), as well as how to implement and maintain them, to provide exceptional support and services to my customers. I have also established multiple new avenues of revenue for the company by constructing and implementing several new services including remote support, web development and server hosting & management. I have been working for the company for over a decade, and have held many positions, so the following list is just a few of my job duties and accomplishments.

USIP was a computer reseller and a client of Supercom. I developed a website for them to display products that they had available for sale. I started working for them when the company was created by the regional manager of Supercom, and maintained the website until the company was closed.

Supercom was an international computer and computer parts distributor - the fourth largest in the world. When I started working for them, the only experience I had with computer hardware was when I tinkered with my own computers. I started working there at the beginning of an assembly line, but I quickly worked my way through each of the stops. Within 6 months, I became their only individual assembler. I built custom computers from start to finish, and soon after that I began installing and configuring the operating systems on them too. I provided customers with tech support both by phone and by email. I also wrote a DOS-based, network application that allowed the production department to track all custom orders, as well as to collaborate with the salesmen when there were problems. When the regional manager noticed the application, he asked me to start the developement of an e-commerce website for the Dallas branch, and to maintain the online catalog, including inventory and ordering. After 4 years of working for Supercom, they were bought out by a competing distributor whose production location was out of state, and I did not want to relocate. During the 4 years I worked there, I never missed a day of work. I never took any vacation days or used any sick days.

Aluma Graphics was a family-owned and operated metal machining and silk-screening company. I started working there because I had just started college and they were going to be more flexible with my hours. I did all types of production work including metal stamping, finishing & assembly and silk-screening. I was able to use my creativity to improve several different manufacturing processes, helping the company to become more efficient and more profitable. I had also started learning a lot about computers on my own, and the company was just starting to use computers more in the office, so I became their in-house computer & printer support person.

I started working for Telcom my senior year of high school. I was pretty shy when I started, but talking to thousands of strangers on the phone made me feel more comfortable interacting with people, and helped me develop much-needed social skills. When my boss found out that I could type almost 100 words per minute, he also asked me to start doing all of the daily data entry for the Dallas office. Eventually, the repetitiveness of telemarketing became so second-nature that I was able to talk to people on the phone doing my job, while simultaneously doing my calculus homework.

I started attending UTD the fall semester after graduating high school. I worked towards a Bachelor of Science degree, majoring in computer science. After my third semester, I decided that college was not actually helping me. I was learning more at home on my own than I was in the classroom, and after talking to several people in the computer industry, I learned that a degree is not neccessary to start a tech career. I decided to take a semester off to take a job with a global computer manufacturer and reseller. After working there for a few months, and learning more during that time than in 3 semesters of college, I decided to not go back to school and to focus on starting my career on my own.

I went to GHS because they were the only school in the area offering the International Baccalaureate (IB) program. Before graduating, I took 3 IB tests and 2 AP tests to earn college credit. I was part of the school's first ever 2nd & 3rd year advanced computer science classes, as well as the school's first 2nd year Psychology class. I also took 3 years of Spanish, and had 4 years of perfect attendance - at least on record.